Renewal Policy:

• LPH does not discourage a second week, however we have the right to deny a week renewal if seller’s closet does not make at least the cost of the closet rental for both weeks in a row. There are pros and cons to additional weeks.

 

LPH Discretion:

• LPH reserves the right to remove seller’s items from their closet for any reason. If this happens we will let you know and discuss why.

• LPH cannot and will not authenticate items.

 

Lost, Stolen or Damaged Items:

• LPH commits to ensuring that inventory is secure at our store. We have policies and procedures in place to ensure inventory makes its way back to it’s closet when not purchased.

• LPH is not financially responsible for lost, stolen or damaged items. 

• LPH does have liability insurance for the business, but encourages you to have your own insurance on high value items.

• LPH does also provide lockers for shoppers to secure their belongings and all bags

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Commission Payout:

• Payouts will be sent via VENMO no later than midnight on Wednesday after complete break down.

• Sellers will not receive their payout until all items have been picked up from LPH

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Commission Split:

• LPH keeps ⅓ or 33.34% of total revenue made on the sale of an item.

• The seller keeps ⅔ or 66.67% of total revenue made on the sale of an item.

• LPH reserves the right to negotiate other splits on a case by case situation.

• Credit card fees and other fee associated will follow the same split structure.

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Supplies Fee:

• A $5 supplies fee per closet per week is taken out of the seller’s final payout total. This fee is to continue to provide great quality of tags, barb guns, barbs, bins, stickers, pens, hooks, hangers etc. This fee will be discontinued. It is not included in reservations for the Original Closet, the Premium Closet or the Closet Break down service.​

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Items left behind:

• Items left behind after closet break down by accident will be held for 6 days as a courtesy. We will do our best to reach out to you via contact information on file. After multiple attempts we will donate the items.

• items left behind after a scheduled closet break down, should be picked up by the following Thursday. If not picked up there will be a charge of $5/bag per week or any portion of it.

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